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Frequently asked questions

Can’t find your answer? Call us at (601) 825-1105.

Appointments, insurance and payment

Do you file dental insurance?

Yes. We submit your insurance claims for you and help you get the most from your benefits. Call with your plan name and we’ll help you understand your coverage before treatment.

What forms of payment do you accept?

Cash, check, Visa and Mastercard. For major treatment, we set up a payment plan with a schedule that fits. See our insurance & financing page for details.

Do you see children?

Yes — we’re a family practice and see children, parents and grandparents. Ages we see: (to be confirmed). Dental groups recommend a child’s first dental visit by their first birthday.

How often should I have a cleaning?

Many patients come twice a year. Your dentist may suggest a different schedule based on the health of your teeth and gums. At each cleaning visit we also check for decay, gum disease and other problems.

What if I need to cancel?

If you can't keep an appointment, please give us at least 24 hours' notice so we can offer the time to another patient. A fee may be charged for missed appointments without notice.

Which insurance plans are you in network with?

In-network plans: (to be confirmed). Plans change often, so call us with your plan name and we’ll check.

Do you take Medicaid?

(to be confirmed)

What if I don't have dental insurance?

You’re welcome here. Ask us for the fee before treatment so there are no surprises, and ask about payment plans for larger treatment.

Can I make payments on major treatment?

Yes. For patients who need major work, we design a payment plan with a schedule that fits.

Children and families

When should my child first see a dentist?

The American Academy of Pediatric Dentistry recommends a first visit by a child’s first birthday, or within six months of the first tooth coming in. Ages we see: (to be confirmed).

Can I book my family's appointments together?

Ask when you call and we’ll do our best to schedule family members back to back.

Cleanings and everyday care

Why is flossing important?

Brushing cleans the surfaces of your teeth, but not in between them. Those areas are where decay and gum (periodontal) disease often start. Flossing cleans along the gumline and between the teeth and helps prevent the plaque build-up that can damage teeth, gums and even the bone underneath.

How often should I brush and floss?

The American Dental Association recommends brushing at least twice a day and flossing once a day to prevent the build-up of plaque and bacteria that harm your teeth and gums.

What can I do about bad breath?

Bad breath is usually caused by bacteria that grow on food left in the mouth and between the teeth. Brushing, flossing and regular cleanings help, and sugar-free gum or mints can mask odors for a while. If bad breath continues even with good care, tell us — it can be a sign of gum disease or another health problem, such as a sinus issue.

Replacing and repairing teeth

What can be done about my loose lower denture?

There are a few options. We can do a hard reline so your denture fits the current shape of your gums — you’ll be without it for a couple of days. A new denture is another option, which takes several visits. Dental implants can also hold a denture firmly in place. We’ll help you decide what fits your needs.

What are my options for replacing missing teeth?

Dental implants, bridges and dentures (full or partial) can all replace missing teeth. The best choice depends on how many teeth are missing, the health of your gums and bone, and your preferences and budget. Your dentist will go over the options with you.

How is an implant different from a bridge or a denture?

An implant is anchored in the jawbone, so it doesn’t rely on the neighboring teeth like a bridge does and doesn’t come out like a denture. It looks and feels more like a natural tooth. Not everyone is a candidate; your dentist will check your gums and bone first.

Does insurance cover dental implants?

Some plans cover part of implant treatment and some don’t. We’ll give you an estimate before you start, file your claim, and can set up a payment plan.

How many visits does a crown take?

Usually two to three. At the first visit we prepare the tooth, take an impression and place a temporary crown; at the next, we fit and cement your permanent crown.

What are crowns made of?

Porcelain, porcelain fused to metal, or gold. Porcelain looks the most like a natural tooth. Your dentist will recommend a material based on where the tooth is and how you bite.

Cosmetic dentistry

Does whitening work on crowns or fillings?

No. Whitening lightens natural tooth enamel; it doesn’t change the color of crowns, veneers or fillings. Your dentist will talk with you about this before you start.

Will whitening make my teeth sensitive?

Some people have temporary sensitivity while whitening. Tell us if it happens — we can adjust how often you whiten or suggest products for sensitive teeth.

Are veneers permanent?

Placing veneers usually means removing a thin layer of enamel from the front of the teeth, which can’t be undone. Veneers themselves may need replacing someday. Your dentist will explain what to expect before you decide.

How can cosmetic dentistry improve my smile?

We offer veneers to cover chips, cracks and stains; crowns that look like natural teeth; tooth-colored bonding; and take-home whitening. Ask for a cosmetic exam and your dentist will look at your smile, tooth position and tooth color and talk through your options.

Pain, root canals and emergencies

Is a root canal painful?

With today’s techniques and good numbing, most patients find a root canal far more comfortable than they expected. You may be sore for a few days afterward; over-the-counter pain relievers usually help. Call us about unusual pain.

Why do I need a crown after a root canal?

A tooth that has had a root canal can become brittle. A crown protects it from breaking and restores normal chewing.

What counts as a dental emergency?

A knocked-out or broken tooth, a toothache that keeps you up, swelling in your face or gums, bleeding that won’t stop, or a lost crown with pain. Call us as early in the day as you can. If swelling makes it hard to breathe or swallow, call 911.

What if it happens when you're closed?

(to be confirmed) For spreading facial swelling, trouble breathing or swallowing, or a serious injury, call 911 or go to the nearest emergency room.

Ready to schedule?

Call (601) 825-1105, Mon–Thu 8:00 am – 5:00 pm · Fri–Sun closed, or send a request and we’ll call you.